Privacy Policy

This Privacy Policy outlines how vosgestrove.com (referred to as "we," "our," or "the Site") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact Information

For any questions regarding this policy, or if you wish to make a complaint, please contact us via email at support@vosgestrove.com.

Collecting Personal Information

We collect information to provide and improve our services. The types of personal information we collect include:

- Device Information: Collected automatically using cookies, log files, and similar technologies to optimize Site performance. Includes browser type, IP address, time zone, and interaction data.

- Order Information: Necessary for processing purchases, arranging shipping, and providing customer support. Includes name, address, payment information, and contact details.

Using Personal Information

We use your information to:

- Fulfill orders and provide customer service.

- Communicate with you about orders and services.

- Prevent fraud and ensure secure transactions.

Sharing Personal Information

We share your information with third-party service providers to help fulfill our services, such as Shopify for processing orders. We may also share information to comply with legal obligations or protect our rights.

Behavioral Advertising

We use your information to show you targeted advertisements. You can opt out of targeted advertising through:

- [Facebook](https://www.facebook.com/settings/?tab=ads)

- [Google](https://www.google.com/settings/ads/anonymous)

- [Bing](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)

Retention

We retain your personal information as long as necessary to provide our services, or until you request deletion.

Your Rights

If you are a resident of the EEA or California, you have the right to access, update, or delete your personal information. Contact us at support@vosgestrove.com to exercise these rights.

Cookies enhance your browsing experience by storing preferences and tracking Site usage. You can manage cookie preferences in your browser settings, but disabling cookies may affect Site functionality.

Do Not Track

We do not alter our data collection in response to "Do Not Track" signals from your browser.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.

Complaints

If you are not satisfied with our response to your complaint, you may contact your local data protection authority.